Rates and terms

XXS XS S M L XL
Booking classes F V/O/W/X R/T/U/E/S L/Q/M/B/K Y/I/H N/P/Z
Cabin baggage 1 PC till 5 kg 1 PC till 5 kg 1 PC till 5 kg 1 PC till 5 kg 1 PC till 5 kg 1 PC till 5 kg
Checked Baggage 1 PC till 23 kg (sum of three dimensions till 115cm) 1 PC till 23 kg (sum of three dimensions till 140cm) 1 PC till 23 kg (sum of three dimensions till 158cm) 1 PC till 23 kg (sum of three dimensions till 203cm) 1 PC till 23 kg (sum of three dimensions till 208cm) 1 PC till 23 kg (sum of three dimensions till 215cm)
Rerouting
Change of totally unused ticket more than 24 hour before the flight departure  5000 KZT 6000 KZT 5000 KZT 7000 KZT 5000 KZT 3000 KZT

Change of not used ticket less than in 24 hours after original time of departure 

10 000 KZT 8000 KZT 6000 KZT

Change of partly used ticket more than 24 hours before the flight departure

6000 KZT 7000 KZT 6000 KZT 10 000 KZT 8000 KZT 6000 KZT
Change of partly used ticket less 24 hours before the flight departure 13 000 KZT 11 000 KZT 9000 KZT
Refund of totally unused ticket less than 24 hours before the flight departure 13 000 KZT 11 000 KZT 9000 KZT
Refund of totally unused ticket more than 24 hour before the flight departure 7000 KZT 9000 KZT 7000 KZT 10 000 KZT 8000 KZT 6000 KZT
Refund of totally unused ticket less than 24 hours after the flight departure 13 000 KZT 11 000 KZT 9000 KZT
Refund of partly used ticket more than 24 hours before the flight departure 8000 KZT 9000 KZT 8000 KZT 15 000 KZT 13 000  KZT 11 000 KZT
Refund of  partly used ticket less than 24 hours before the flight departure - - 18 000 KZT 15000 KZT 13 000 KZT

XS

Cabin baggage 1 pc till 5 kg
Checked Baggage 1 pc till 15 kg
Rerouting not allowed
Change before original time of departure 40%
Change after original time of departure not allowed
Refund of partly used ticket before original time of departure 50%
Refund of partly used ticket after original time of departure not allowed
Refund of partly used ticket after original time of departure 50%
Refund of not used ticket before original time of departure not allowed
No-show not allowed

S

Cabin baggage 1 pc till 6 kg
Checked Baggage 1 pc till 23 kg
Rerouting not allowed
Change before original time of departure 30%
Change after original time of departure not allowed
Refund of partly used ticket before original time of departure 40%
Refund of partly used ticket after original time of departure not allowed
Refund of partly used ticket after original time of departure 40%
Refund of not used ticket before original time of departure not allowed
No-show not allowed

M

Cabin baggage 1 pc till 7 kg
Checked Baggage 1 pc till 25 kg
Rerouting not allowed
Change before original time of departure 20%
Change after original time of departure 40%
Refund of partly used ticket before original time of departure 30%
Refund of partly used ticket after original time of departure 60%
Refund of partly used ticket after original time of departure 30%
Refund of not used ticket before original time of departure 60%
No-show allowed

L

Cabin baggage 1 pc till8 kg
Checked baggage 1 pc till 28 kg
Rerouting not allowed
Change before original time of departure 5%
Change after original time of departure 20%
Refund of partly used ticket before original time of departure 10%
Refund of partly used ticket after original time of departure 20%
Refund of partly used ticket after original time of departure 10%
Refund of not used ticket before original time of departure 20%
No-show allowed

XL

Cabin baggage 1 pc till 10 kg
Checked baggage 1 pc till 32 kg
Rerouting allowed
Change before original time of departure free
Change after original time of departure 10%
Refund of partly used ticket before original time of departure free
Refund of partly used ticket after original time of departure 10%
Refund of partly used ticket after original time of departure free
Refund of not used ticket before original time of departure 10%
No-show allowed

The difference cost may be paid to acceptable rate upon ticket replacement time. Note: within the same rate group there are several different rate levels, might be available various times depending on purchase date.

Complete terms of applicable rates